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Infisoft

Terms of Service

Last updated: July 2026

These Terms of Service ("Terms") govern access to and use of PowerPCS (the "Service"), provided by Infisoft LLC ("Infisoft," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms on behalf of yourself and the organization you represent.

1. The Service

PowerPCS is a position control and headcount management tool. It helps organizations track positions, incumbents, budgets, and related HR data. PowerPCS is not a payroll, benefits, or HRIS system of record — it works alongside whatever systems you already use.

2. Accounts

You must be at least 18 years old and have the authority to bind your organization to use the Service. You're responsible for keeping your login credentials and any team members you invite secure, and for all activity under your account. Tell us right away if you suspect unauthorized access.

3. Subscriptions, Billing & Trials

  • New accounts start with a 14-day free trial. No credit card is required to start a trial.
  • Paid plans are billed monthly, in advance, at the rate shown for your tier at powerpcs.infisoft.com. We do not offer annual or multi-month prepaid plans.
  • Pricing is flat, by position count — never per user/seat.
  • Payments are processed by Stripe. We never see or store your full card number.
  • If a payment fails, we'll retry it automatically. If it continues to fail, your account moves to a read-only state: you can still view and export all your data, but new edits are blocked until payment is resolved. We will never delete your data for a billing lapse.
  • You can cancel anytime from your billing settings — no phone call or email required. Cancellation takes effect at the end of your current billing period; you keep full access until then.

4. Refunds

Because billing is monthly with no long-term commitment, we don't generally offer refunds for partial months. If you were charged in error — a duplicate charge, a charge after you cancelled, or something on our end — email us and we'll make it right.

5. Your Data

You own the data you put into PowerPCS. We act on your instructions with respect to that data — we don't sell it, and we don't use it to train any product outside of PowerPCS itself.

You can export a complete copy of your data (positions, incumbents, and full history) as CSV at any time from within the Service. Your data is retained for as long as your account exists, including through a billing lapse — we do not delete it for nonpayment. If you'd like your account and data permanently deleted, contact us and we'll take care of it.

6. Employee Identifiers

Employee ID (the Employee Number field on an incumbent record) is not a hidden or masked field — it's shown on-screen and included in CSV exports and reports, the same as name, position, and pay. We strongly recommend you do not use Social Security Numbers as employee IDs. PowerPCS does not have a field for Social Security Number and is not designed to store it; if a Social Security Number is entered into Employee ID or any other field, it will be treated, displayed, and exported like any other unmasked text.

7. Acceptable Use

Don't use the Service to store or process data you don't have the right to store, attempt to access another customer's data, interfere with the Service's operation, or use it for anything unlawful. We may suspend accounts that violate this section.

8. Intellectual Property

PowerPCS, its underlying software, and its branding belong to Infisoft LLC. These Terms don't transfer any ownership of the Service to you — only a right to use it as described here. You retain all rights to the data you enter.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee the Service will be uninterrupted, error-free, or perfectly accurate — you're responsible for verifying that outputs (budget calculations, reports, exports) meet your organization's needs before relying on them for compliance, audit, or financial reporting purposes.

10. Limitation of Liability

To the maximum extent permitted by law, Infisoft LLC's total liability arising out of or relating to these Terms or the Service is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, even if advised of the possibility.

11. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your account for violation of these Terms, non-payment beyond a reasonable grace period, or suspected fraud or abuse. Where practical, we'll give you notice and a chance to export your data first.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we'll notify you by email or through the Service before they take effect.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-law principles.

14. Contact

Questions about these Terms: support@infisoft.com